Zoho Desk is a cloud-based helpdesk software that integrates AI to streamline customer support through automation and ticket management.
Zoho Desk's AI automatically categorizes and routes incoming tickets, ensuring they reach the right agent quickly.
Zoho Desk supports multiple communication channels, such as email, live chat, and social media, for seamless service.
The AI-driven self-service portal helps customers find answers to common questions without needing agent interaction.
Provides real-time analytics and reports on ticket handling, agent performance, and customer satisfaction.
The AI-powered knowledge base automatically suggests helpful articles to both customers and agents.
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Grammarly is an AI-powered writing assistant that helps improve grammar, spelling, punctuation, and style in text.
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